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Problem

All the values of a Multi Cascade custom field are lost.The multi cascade custom field is used to display data on an issue, the values from the field disappeared after removing one of the values. The field is populated with data from the database. No error on the JIRA logs related to the TGE add-on. No records in the database about this change.

Reason

The database is lost when you clear the multi level cascade field. This is a bug.

Workaround

We've included a hotfix of the issue in 1.27.0.3 for TGE 1.27 and 1.28.0.3 for TGE 1.28.  Please update your TGE to fix this bug.