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 Grid is not displaying: response with status 401


Cause:

If you see the error, it means cross-site tracking is enabled in your browser.

The Table Grid for Jira Cloud requires cross-site tracking to be disabled. The grid is rendering in an iframe and some browsers might treat it like cross-site tracking.

Solution:

Disable cross-site tracking in your browser settings.


 Grid is not displaying on the Create issue screen

Cause:

Jira displays only issue fields on the Create issue screen. The Table Grid for Jira Cloud is a table displayed on the issue view and edit screens, that is why it is not displaying on the Create issue screen.

Solution:

You can pre-fill the grid with static data, or use edit issue screen to add data to your gird.


 JQL search results don't include issues with grid that has default values

Cause:

TGNG for Jira Cloud aims to display the actual grid values. Therefore values added in the configuration are considered as read only and are not indexed by Jira.

Solution:

You need to update the grid from the issue view.

Navigate to edit grid from the issue view and save it. This helps to index grid default data.