Problem
The field cannot be mapped to the field which has a different data type.
Cause
The visual mode supports a basic set of fields that can be mapped between instances.
You can map only fields of the same data type. For example:
- description - description
- summary-summary
- comments-comment
- attachments-attachment
- status- status
- issue type-issue type
- priority-priority
Solution
Use a script rule to define the mapping of fields with different data types. Check script rules examples for more details.
You can also request a new field mapping.
