Make sure that you got the address of your Exalate for Zendesk.
It is an URL with following format https://zendesk-aaaa-bbbb-cccc-dddd.exalate.cloud
This can be found in the general settings of the Exalate app
Step 2 - Add a target
The target will be used to define where a webhook needs to be sent.
Target can be found at Zendesk Admin → Extensions
Add a target, select HTTP target
Enter following fields
Access 'Triggers' in the admin section, and 'Add trigger'
Configure the name and conditions in the section 'Meet ANY' of the following conditions
Configure the action
Set it to 'Notify Target' and select the target just created
The JSON body must contain