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syncHelper

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Created by Svitlana Magamedova, last modified by oleksandr borozenets on Feb 01, 2021

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JIRA ON-PREMISE JIRA CLOUD ZENDESK AZURE DEVOPS SERVICENOW HP ALM/QC GITHUB

The syncHelper is an object which can be used in the Sync Rules scripts to schedule sync on your instance.

Names of objects are case sensitive. displayname is different from displayName

JIRA CLOUD

Click to see all supported methods

Title	Description
getLocalIssueKeyFromRemoteId	Finds a local issue key linked to a remote issue.
isUnderSync	Allows to check if certain entities are synced through a specific connection
syncBackAfterProcessing	Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished.
unExalateAfterProcessing	Creates an Unexalate event to stop the synchronization of an issue once it's synchronized.

JIRA ON-PREMISE

Click to see all supported methods

Title	Description
getLocalIssueKeyFromRemoteId	Finds a local issue key linked to a remote issue.
isUnderSync	Allows to check if certain entities are synced through a specific connection
syncBackAfterProcessing	Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished.

GITHUB

Click to see all supported methods

Title	Description
getLocalIssueKeyFromRemoteId	Finds a local issue key linked to a remote issue.

ZENDESK

Click to see all supported methods

Title	Description
getLocalIssueKeyFromRemoteId	Finds a local issue key linked to a remote issue.
unExalateAfterProcessing	Creates an Unexalate event to stop the synchronization of an issue once it's synchronized.

SERVICENOW

Click to see all supported methods

Title	Description
getLocalIssueKeyFromRemoteId	Finds a local issue key linked to a remote issue.

AZURE DEVOPS

Click to see all supported methods

Title	Description
getLocalIssueKeyFromRemoteId	Finds a local issue key linked to a remote issue.

HP ALM/QC

Click to see all supported methods

Title	Description
getLocalIssueKeyFromRemoteId	Finds a local issue key linked to a remote issue.
syncBackAfterProcessing	Use this helper method in the Incoming sync to update the source issue once the synchronization to the destination side is finished.