This page provides details about the synchronization status panel and possible statuses.
The sync panel provides a view on the status of an issue, which is under synchronization. You can also find a remote issue link in there if it's available.
Sync status issue panel
The Sync Status panel is located on the right sidebar of an issue view.
It provides information about the Connection used to synchronize and the current synchronization status.
You can display the remote issue link in the sync panel block.
Below you can see how to sync panel looks on different platforms
- Jira Server
- Jira Cloud
- Azure DevOps
|In progress||The synchronization is happening at the moment.|
|Synchronized||The issue has been successfully synchronized.|
|Under clean-up||The issue is queued for clean up to stop the synchronization and remove sync data on both sides.|
|Error||There is an error blocking the synchronization. You need to resolve an error to resume and retry the synchronization.|
|Remote issue removed||The issue on the other side has been removed.|
Remote issue link on the sync panel
To configure the remote issue link display navigate to Connections - edit connection - Sync Rules tab - Advanced and select Sync panel link option. Then Update connection to save changes.