Supported Operating system and version
Exalate for ServiceNow is a tomcat application and can run on any virtual machine (VMware, VirtualBox, ...)
Network interface speed requirements
- requests toward Exalate for Jira should complete in under 120 seconds
- requests toward HP QC (HP ALM) should complete in under 120 seconds
At least 4GB of memory
A dual-core CPU, sufficient for syncing ~ 200 transactions per hour.
Storage Requirements(disk Size)
Depends on the amount of synchronization you will be performing (especially attachment size, if attachments would be synchronized).
The minimal required Disk Space = (The application itself weights 69MB) + Java install (~200Mb) + Postgres Install (~200MB) + application data size.
One synced issue (with default sync rules) takes a couple of KBytes.
The average disk space used: 762MB (application install+java+configuration) + 264MB (database) + 98MB (data)
Virus protection exclusions
Not tested with any. If you encounter any particular problems we will help you with resolving them.
Do you still have questions? Submit a request.