In some cases, you would need to stop the synchronization between instances.

For example, when you use Exalate for a project migration.

You can stop the issue syn in different ways:

Below you can find details how to clean up all sync data by Connection on JIRA Server and JIRA Cloud.

 

JIRA Server Clean up steps

Navigate to Clean-up Tools - Clean-up by Connection - Select the Connection used for migration and Remove.



JIRA Cloud Clean up steps

Navigate to Clean-up tools - Clean-up by Connection - Select the Connection used for migration and Remove.


 You should remove sync info on both sides to keep the data integrity on both sides.