Exalate is available for JIRA Server, JIRA Cloud, HP QC/ALM, Github, Zendesk and Service Now. Synchronizing is unlimited between any of these platforms as long as Exalate is installed on each instance.

We provide 2 licensing models:

  • Instance licensing - each instance requires a valid license to synchronize. 
  • Network licensing - only one side pays for the synchronization between instances, thus only one license is needed.


Depending on your needs, you can use one model or combine both licensing models.

Instance licensing

Each instance needs to have a valid license to synchronize.

Exalate Instance licensing

Network licensing

One instance holds a valid license, which covers the synchronization with linked instances. The linked instances don't need to have a license to sync with a master instance.

Exalate network licensing

Note!

You can install the app unlicensed and keep the License Key field empty if you are connecting with your partner, who is paying for the synchronization, using the Exalate network license.

Instance license pricing

Prices differ depending on the issue tracking platform type.

  • JIRA Cloud

Prices depend on the number of users in your JIRA instance. The Exalate license size should be equal to your JIRA license size. You can check pricing details and purchase Exalate on the Atlassian Marketplace.

 Calculations for Jira Cloud

 Some examples of prices for different JIRA user tiers

JIRA user tier

Monthly price

Annual pricing

1-10 users

5 USD

50 USD

20 users

20 USD

200 USD

50 users

50 USD

500 USD

100 users

100 USD

1 000 USD
200 users150 USD 1 500 USD

500 users

237.50 USD

 2 375 USD

1000 users

362.50 USD 3 625 USD

2000 users

612.50 USD 6 125 USD
  • JIRA Server

Prices depend on the number of users in your JIRA instance. The Exalate license size must be equal to your JIRA license size. You can check pricing details and purchase Exalate on the Atlassian Marketplace.

 Calculations for Jira Server

 Some examples of prices for different JIRA user tiers

JIRA user tier

New license

Renewal

1010 USD5 USD
25400 USD200 USD
50600 USD300 USD
1001 000 USD500 USD
2502 000 USD1 000 USD
5003 000 USD1 500 USD
2 0004 000 USD2 000 USD
10 0006 000 USD3 000 USD
10 000+8 000 USD4 000 USD
  • JIRA Data Center

Prices depend on the number of users in your JIRA instance. It's subscription based with a fixed price per year.  The Exalate license size must be equal to your JIRA license size. You can check pricing details and purchase Exalate on the Atlassian Marketplace.

 Calculations for Jira Data Center

 Some examples of prices for different JIRA user tiers

JIRA user tier

Annual pricing

50300 USD
100500 USD
2501 000 USD
5001 500 USD
7502 000 USD
1 000 2 000 USD
3 0003 000 USD
11 000+ 4 000 USD

HP QC/ALM 

Exalate for HP QC/ALM is available for a fixed annual price of 5 000 USD. 

If you need a quote, contact us directly at sales@exalate.com

GitHub

Exalate for GitHub is available for a fixed annual price of 330 USD. 

You can get a license via our Service Desk request or request the license key from the Exalate admin console.

Zendesk

Exalate for Zendesk is available for a monthly price of 30 USD. 

You can check pricing details and purchase Exalate on the Zendesk Marketplace.

Servicenow

Exalate for Servicenow is available for a fixed annual price of 5 000 USD. 

To get a license submit a request to our Service Desk.


Network license pricing

Prices are the same for all supported issue tracking platforms.

There is a fixed fee per year, which is based on the number of linked instances to your network.

An Exalate network license starts at 4 400 USD/year and includes a license for 3 instances (your instance and two linked instances).

Each additional linked instance costs 1 100 USD/year.

Volume licenses are available upon request. 


 Calculations

Check the example of how you can calculate the price.  

Plan

Number of linked instances

Basic year cost

Additional instance

Total

Starter

3 instances (your instance and 2 other instances)

4 400 USD-4 400 USD
+1 additional instance4 instances (your instance and 3 other instances)4 400 USD1 100 USD5 500 USD
+2 additional instances5 instances (your instance and 4 other instances)4 400 USD2 200 USD6 600 USD
+3 additional instances6 instances (your instance and 5 other instances)4 400 USD3 300 USD7 700 USD


Contact us to request the Exalate network license



Instance license evaluation

We provide free evaluation licenses for 30 days.

If you use Exalate for JIRA Server you can extend the evaluation period twice to 90 days.


To start the evaluation click 'Try it Free' on the marketplace page.  

Network license evaluation

We provide free evaluation licenses for 30 days.

If you use Exalate for JIRA Server you can extend the evaluation period twice to 90 days.


To get the evaluation license key, submit a request on the customer portal.


Issue tracking platform support


(plus) JIRA Server

(plus) Jira Data Center

(plus) JIRA Cloud

(plus) HP QC/ALM

(plus) GitHub

(plus) Zendesk

(plus) Servicenow



Issue tracking platform support

(plus) JIRA Server

(plus) JIRA Cloud

(plus) Jira Data Center

(plus) GitHub

(plus) Zendesk