When using Exalate external scripts library you get an error like showed below.
Please note, that the error message might be different, depending on the missing script. We've used StatusSync.groovy for demonstration purposes.
Exalate external script is not installed to the $JIRA_HOME/scripts directory. The class specified in the error message is missing.
We've used StatusSync.groovy for demonstration purposes.
Copy the .groovy file into $JIRA_HOME/scripts directory.