JIRA SERVER JIRA CLOUD ZENDESK
There might be multiple use cases in issue types synchronization.
With Exalate, you can handle any possible combination of the issue type mapping.
To send the issue type, add this script below to the Outgoing sync
There are different approaches to how you can set the issue type on the receiving side, depending on your specific use case.
To add the issue type on a synced issue you should add the script to the Incoming sync.
Below you can find some of the most common cases:
Set the issue type name from the source issue, if not found set a default one
Set the issue type according to the mapping, specified with the help of Groovy scripts