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JIRA ON-PREMISE

Sync Transaction Prioritization helps process the sync queue by giving higher priority to the individual updates than the massive change updates. 

The option is enabled by default in Exalate for Jira on-premise starting from version 5.3.0. It can be disabled via the API testing tools like Postman.

To disable the Sync Transaction Prioritizations follow the steps:

1. Open Postman or any other API testing tool

2. Create a PUT Request

    1. In the field "Enter request URL" put your Exalate for Jira URL  + rest/issuehub/4.0/config/feature.syncPriorities



    2. Switch to the Authorization tab and select Basic Auth type from the dropdown list



    3. Insert your Jira Username and password in the corresponding fields



    4. Switch to the Headers tab and fill in the following values:

      KeyValue
      Content-typetext/plain
      Originyour Exalate for Jira on-premise URL

    5. Save the request

3. Create a GET Request

1. In the field "Enter request URL" put your Exalate for Jira URL  + rest/issuehub/4.0/config/feature.syncPriorities


2. Switch to the Authorization tab and select Basic Auth type from the dropdown list


3. Insert your Exalate Username and password in the corresponding fields

4.  Switch to the Headers tab and fill in the following values:

KeyValue
Originyour Exalate for Jira on-premise URL

5. Save the request

4. Disable the STP in Jira on-premise

1. Open the PUT request, switch to the Body tab

2. Select Raw, then in the field below type False and click Send

3. Open the Get request and click Send

4. In your Exalate console go to Sync Queue and reload the page. The prioritization feature will be disabled.