How to create a trigger

This article shows how to start issue synchronization with the help of a trigger.

To configure the trigger, please follow the steps:

1. Navigate to the Triggers tab in the Exalate admin menu 
   
   
   

2. Click Create Trigger
   
   
   

3. Select the type of entity you want to synchronize. 
   
   

   If you want to synchronize multiple entities, create separate triggers for every entity type.

4. In the If field, enter the desired filter to decide which issues will get automatically synced to the other side. 

   Use the platform search syntax to specify the filter query. 

         

3. Select the Connection you want to sync with in Then sync with connection list.

4. Optionally, input information to keep a reference for the trigger in the Notes field.

6. Enable the toggle to activate the trigger. In case the toggle is disabled, the trigger won't work.

7. Create trigger.