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Platforms



Introduction

You can synchronize GitHub issues and pull requests with Jira or other supported issue trackers.

Exalate has a distributed architecture. Exalate for GitHub is responsible for translating issue tracker based information to a common issue format (and the other way around).

You can exchange the following issue data between the GitHub and any other trackers supported by Exalate.


Exalate for GitHub does not support attachment synchronization at the moment. 

Install Exalate

Exalate for GitHub is available on the marketplace.

To sync entities in Exalate, you install Exalate for both issue trackers.

You can install Exalate for organizations or user accounts and grant access to repositories. The app is hosted on our server. More details.

To install Exalate, you need to be an organization owner or have admin permissions in a repository.

Other users from your organization can access the Exalate admin console if they are members of the Project Collection Administrators. To add a new member go to Organization → Permissions → Project Collection Administrators → Add to members.

Configure the License

Once the installation is finished, you need to get the evaluation license.

Set up a Connection

Synchronization between two instances requires a configured Connection.

One side needs to initiate the connection and send an invitation to the partner (the Destination instance). 

The other side needs to finish the configuration from their side. 

You can synchronize with supported issue tracking platforms. For example, you can sync between Github and JIRA Cloud or JIRA Server, even if your JIRA server is not accessible from the outside network.

You need to define the GitHub repository to sync issues from. For more details check out the typical use cases

To start synchronization with your partner - Initiate Connection

If you have an Invitation code - Accept an Invitation.


Synchronize an Issue

To start the issue synchronization for GitHub, you need to configure a trigger. It helps to synchronize issues according to the specified search query. 


Configure the synchronization behavior of your use case with the help of these configuration guides.